**Grooming Deposit & Cancellation Policy: If you need to cancel or reschedule your grooming appointment, you must contact our groomers Sara & Leah directly via text at 419-304-7320. Due to limited appointment availability, Pups Paradise now requires a 72 hour notice (3 business days) to cancel or reschedule appointments. Failure to give required notice will result in a cancellation fee equal to 50% of the grooming appointment. Failure to pay the cancellation fee may result in the canceling of all future Pups Paradise services and grooming appointments at the groomers discretion.  

***November - January: due increased cancellation risks around the holidays all appointments will require a $30 deposit 

***Inclement Weather Policy: all appointments must adhere to the cancellation policy and cancellation window with exception to level 3 winter snow advisories